Business Development Center
Company: Premier Subaru of Fremont
Location: Fremont
Posted on: February 19, 2026
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Job Description:
Job Description Job Description We are a company that not only
sells and services vehicles, we provide a world class buying
experience for our guests. Working at Premier Auto Group is more
than just a job, it’s a career! We have an amazing management and
training team to ensure that each employee has the necessary tools
and support to be successful at Premier Auto Group. We are
currently seeking a Service/Sales (BDC Representative) A BDC
position at a car dealership stands for Business Development Center
representative, who is responsible for handling inbound and
outbound customer communications to generate leads and schedule
appointments. The goal of this role is to support the sales and
service teams by providing a smooth customer experience through
phone calls, emails, and online inquiries, and to increase overall
dealership sales. Responsibilities and functions Customer
communication : Answering calls, responding to emails, and managing
online inquiries from potential customers. Appointment setting :
Scheduling appointments for customers to meet with sales or service
staff. Lead generation and management : Nurturing leads and passing
on high-potential customers to the sales team. Customer follow-up :
Conducting follow-up calls and providing information to ensure
customer satisfaction. Data and technology : Using the dealership's
Customer Relationship Management (CRM) system and other tools to
manage customer interactions and data. Skills and qualifications
Strong communication and interpersonal skills, including
professional, positive, and persuasive language. Proficiency with
computers and office software, such as Microsoft Office.
Organizational skills and attention to detail. Ability to work in a
fast-paced environment and handle a high volume of communication.
Adaptability and a customer-focused attitude. Previous customer
service or sales experience is often preferred.
Keywords: Premier Subaru of Fremont, Elk Grove , Business Development Center, Sales , Fremont, California
