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Contact Center Technician

Company: Pinnacle Group
Location: Elk Grove
Posted on: August 4, 2022

Job Description:

Our client is seeking Contact Center Agents to support their video conferencing applications and systems. Responsible for answering voice, chat, and email support contacts offered to an internal help desk. The area of support will be focused around supporting the use of meeting tools as staff return to the office in person. These cover video conferencing software/hardware, calendar applications, etc. Requirements: Customer Focus Helping Others Accurate Listening Analytical Thinking Answering a Complaint Asking Questions Attention to Detail Gathering Information Giving Instruction Listening Logical Thinking Infrastructure Support - Nice To HavePDN-96a99925-ace1-498c-9883-797da0c9cadb

Keywords: Pinnacle Group, Elk Grove , Contact Center Technician, Professions , Elk Grove, California

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