HVAC Service Tech I - Oakland
Company: Sears Holdings Corporation
Location: Elk Grove
Posted on: February 14, 2021
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Job Description:
$5,000 Sign On Bonus Join the Transform Home Improvement team as
an HVAC Technician! No On-Call Work! No Sundays! Join Us Today! At
Transform, we provide our HVAC Techs competitive pay and ongoing
training in a collaborative, supportive, and team-oriented setting.
In the repair technician role, you will enjoy working independently
as a representative of a leading retailer and in-home service
provider. For the HVAC Service Technician, we provide the
following: Service van Uniforms Laptop computer Smartphone Industry
training Career opportunities The HVAC Service Technician is
responsible for providing timely and quality repairs of customers'
products (Heat Pumps, Heating Ventilation and Air Conditioning, Gas
and Oil Furnaces & Boilers) while maintaining the highest level of
customer service. Additionally, this position promotes and sells
additional products and services that directly impact the
profitability of the Company. Performs timely and quality repairs
in resolving customer complaints Diagnoses and repairs appliances
and equipment in the customer's home and gives the customer an
accurate estimate of the cost of repair if applicable Uses basic
tools or instruments to assemble, adjust, calibrate, repair or test
various products Works as a dedicated team member to ensure fast,
flexible and expert service to every customer Maintains high level
of customer satisfaction through efficient and timely customer
resolution Follows the Value Added Services Process (i.e., selling
extended warranties, water filters, generating customer interest in
new Heating Ventilation and Air Conditioning systems as
appropriate) by effectively communicating the benefits to the
customer Provides direction and mentors Preventative Maintenance
Check Technician as applicable Maintains the highest level of
service standards and communicates openly with District Production
Manager to assist as needed with resolving customer issues
Recognizes and acts upon every opportunity to drive revenue through
the Value Added Services Program (VASP) Maintains truck stock
inventory and ensures maintenance schedules are within the Company
guidelines (i.e., wash truck weekly, oil changes), and ensures
tools and equipment are in safe operating condition Completes all
Break/Fix Technician training elements within required time frames
Performs other duties as assigned Job Requirements: EPA
Certification Required Ability to use Sears Smart Toolbox (SST) to
input, modify or output information Ability to communicate, read,
understand and apply written text of a technical nature in order to
answer questions, solve problems or complete job tasks Complete
knowledge of all tools, equipment and materials used to perform
services on Heating Ventilation and Air Conditioning (HVAC) units
Ability to do off season installs (market based) Ability to read,
write and speak English Ability to receive truck stock at home if a
Company vehicle is retained at the Break Fix Technician's residence
or other location Ability to work variable and flexible hours,
including significant overtime as needed, along with overnight and
Sunday service as needed Ability to handle stressful situations and
work in a fast paced environment Ability to follow appropriate
industry specific regulations related to the handling of hazardous
materials Ability to lift and carry up to 75 lbs. Ability to
frequently bend, stoop, kneel, stretch, twist, reach and climb
Ability to drive and travel long distances of over 5 hours Ability
to drive in various weather conditions for long periods of time and
in various demographic areas Ability to access interior and
exterior landscapes Ability to access different levels of terrain
while performing duties
Keywords: Sears Holdings Corporation, Elk Grove , HVAC Service Tech I - Oakland, Professions , Elk Grove, California
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