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FT Customer Experience Specialist (Work From Home)

Company: Pinata
Location: Elk Grove
Posted on: June 17, 2022

Job Description:

[Customer Service / Remote] - Anywhere in U.S. / Up to $60K per year / Ability to work weekends and three days during the week - As a Customer Experience Specialist you'll: Monitor and respond to customer support tickets in a timely manner; Interface with the product and tech team to address support issues and improve the customer experience; Define and implement standards/procedures for ensuring optimal customer experience; Conduct surveys to gather information on customer opinion of rendered services; Utilize customer relationship management (CRM) tools in coordinating and monitoring customer experience operations...Hiring Fast > >

Keywords: Pinata, Elk Grove , FT Customer Experience Specialist (Work From Home), Other , Elk Grove, California

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