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Training Specialist

Company: Sky River Casino
Location: Elk Grove
Posted on: May 16, 2022

Job Description:

Job Description JOB DESCRIPTIONJOB TITLE: Training SpecialistJOB CODE: 820330EEO CLASS: 2SALARY GRADE: DEPARTMENT: People & TalentREPORTS TO: Manager of People & TalentSUPERVISORY RESPONSIBILITY: N/A# DIRECT REPORTS: N/A SUMMARY DESCRIPTION:Purpose and function of job. The Training Specialist is responsible for developing, facilitating, coordinating, and scheduling training programs including but not limited to New Hire Orientation, guest service training and leadership skills training. ESSENTIAL JOB FUNCTIONS/DUTIES:List duties in order of time spent or importance. Essential duties and tasks that must be performed with or without reasonable accommodation.

  • Accountable for departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures, records, and reports.
  • Keeps informed of all new developments within the department and makes recommendations designed to maximize department and company success.
  • Manages multiple priorities simultaneously and meets deadlines.
  • Practices positive, fair, and ethical relations with all team members, guests, and visitors at all times.
  • Develops/create, implements, and oversees execution of training based on the strategic needs of the organization.
  • Designs training and developmental programs and processes for employee skill enhancement and career development that target individuals as well as groups.
  • Performs cause, knowledge, or gap analyses to help determine appropriate training delivery options.
  • Researches and develops curriculum that is appropriate to the business needs and advances the effectiveness of the learning function by recommending appropriate methods and tools to address training needs.
  • Constructs leader guides, participant manuals, course evaluations, and other supportive materials to enhance performance improvement strategies.
  • Partners and consults with department leaders to ensure division and department training materials, SOPs and other training tools are up-to-date and utilized effectively; coach and provide guidance to department leadership on implementation and utilization of training materials.
  • Works with safety as a priority and follows department and company safety standards.
  • Maintains relevant knowledge of industry through continuing education and training.
  • Performs other tasks as assigned. JOB SPECIFICATIONS:Education, experience, skills required, equipment used.
    • Must be 21 years or older
    • Bachelor's Degree or above in a related field or equivalent experience required
    • Minimum three (3) years of Learning and Development/ Training experience, preferably in hospitality industry
    • Strong analytical and problem-solving skills.
    • Strong supervisory and leadership skills.
    • Proficient with Microsoft Office Suite or related software; HRIS and LMS
    • Demonstrated outstanding organizational, planning, and project management skills
    • Excellent facilitation and presentation skills
    • Working knowledge of company internal controls and Policies and Procedures CERTIFICATION REQUIREMENTS: Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No Gaming License Required? TBD Other Certifications? N/A Note: This list of duties and responsibilities is not intended to be all-inclusive. It may be expanded to include other duties and responsibilities that management may deem necessary from time to time.The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law. We welcome the strength of diversity in our workforce.

      PHYSICAL REQUIREMENTS ASSESSMENT Rating Scale 0 – Not Applicable to This Position1 – Normal: Conditions Similar to Everyday Life2 – Above Average: Beyond Normal Levels3 – Extreme: Extraordinary Levels Critical Job Elements: For the questions that follow, use the rating scale above to describe the job. WORK ENVIRONMENT:1Accessibility of all worksites required for the position1Exposure to weather and temperature extremes1Exposure to darkness1Exposure to cramped spaces1Exposure to loud noises1Exposure to chemicals and fumes1Exposure to dust1Exposure to heights1Exposure to work safety hazards2Exposure to secondhand smoke2Amount of overtime/extended work hours required PHYSICAL EFFORT:2Physical mobility: movement from place to place on the job, considering distance and speed2Physical agility: ability to maneuver body while in place1Ability to lift up to 25 lbs.1Physical strength to manage routine office materials and tools1Dexterity of hands and fingers1Dexterity of feet1Physical balance: ability to maintain balance and physical control1Coordination: including eye/hand, hand/foot, etc.2Endurance: prolonged physical activity with limited opportunity to rest MENTAL EFFORT:2Concentration/intensity: prolonged mental effort with limited opportunity for breaks2Memory, considering the amount and type of information1Complexity of decision making1Time pressure of decision making2Analytical thinking2Conceptual thinking1Ability to compute basic math calculation COMMUNICATION:1Fluency in English0Fluency in another language3Verbal communication3Written communication1Non-verbal communication SENSORY ABILITIES:2Ability to see2Ability to distinguish colors2Ability to hear0Ability to smell0Ability to taste0Sense of touch

Keywords: Sky River Casino, Elk Grove , Training Specialist, Other , Elk Grove, California

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