Technical Editor III

Company: AutoZone
Location: Elk Grove
Posted on: July 15, 2021

Job Description:

Position Summary
ALLDATA Technical Editors work with others who share a passion for automotive technology, diagnosis and repair. Technical Editors in this role: analyze, edit, inspect, track and publish automotive repair and collision content using a proprietary software suite. Editors provide input to improve processes and quality control.

Job Responsibilities
•    Adhere to defined editorial processes and specifications.
•    Propose improvements in data accuracy and processing efficiency. 
•    Create, review and update process documentation as required.
•    Coordinate with vehicle manufacturers to acquire data (File Transfer Protocol or other) when required.
•    Learn and effectively use proprietary software programs to process and enrich content.
•    Perform functional and content QC, provide feedback for quality assurance and process improvement.  
•    Research and answer technical questions related to automotive systems and ALLDATA products. 
•    Facilitate meetings and participate in committees and groups as required.  
•    Assist internal and external customers as needed to accomplish company objectives.
•    Participate in software testing and other special projects or assignments as needed.
•    Be enthusiastic and lead by example.
•    Provide detailed daily time and activity reports.
•    This position has no direct reports.

Skills and Requirements
•    ASE certified in four or more test areas OR have three or more years of experience as an ALLDATA TEII with advanced computer, communication and clearly demonstrated automotive proficiencies.
•    Excellent knowledge and understanding of automotive technology.
•    Proficient in MS Excel, Word and data transfer (FTP or other).
•    Thrive in a team environment.
•    Possess good communication, problem solving and organizational skills.
•    Quick learner that adapts to change quickly and easily.
•    Self-motivated and quality results oriented.
•    Ability to oversee project and team initiatives and help coach/mentor lower level technical editors.
•    Must possess the ability to become a manufacturer subject matter expert, (clearly understanding the OE data structure, OE content types, OE content capabilities and the ability to be a decision maker related to content processing for an assigned manufacturer.
 

Keywords: AutoZone, Elk Grove , Technical Editor III, Other , Elk Grove, California