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Technical Sales Engineer

Company: AutoZone
Location: Elk Grove
Posted on: July 15, 2021

Job Description:

This is a technical role for a Sales Engineer or a Project Manager with a technical background. The Sales and Implementation Engineer will provide pre and post-decision support to our national and regional customers. S/he must be able to read and apply technical documents such as API, Data Model and Diagrams. S/he will possess strong document and process management, coordination, and communication skills. Additionally, s/he will be the technical liaison for internal stakeholders (Development Team), and external customers to ensure continuous availability and performance of ALLDATA products. S/he will assist in the sales process and involves translating and explaining highly complex technical information to prospective customers and customers, focusing on revealing how our products can solve specific problems.


  • Act as a technical liaison for ALLDATA's Development Team and its customers.
  • Understand technical documents such as API, Data Model and Diagrams for implementation purposes
  • Troubleshoot technical issues associated with customers leveraging ALLDATA APIs
  • Assist in the sales discovery process – helping assess the needs of our prospective customers and leveraging existing tools
  • Support the RFP process – Review and ensure responses meet internal standards
  • Provide pre-sales and post-sales product information and technical support
  • Build technical documentation and code samples
  • Prepare and deliver technical presentations explaining products or services to customers and prospective customers
  • Providing project planning and tracking for new integrations
  • Attend pre-bid and pre-job meetings/conferences as necessary
  • Collaborate with ALLDATA sales team to understand customer requirements and provide sales support
  • Provide feedback to Product Owners and Engineering Managers
  • This position has no direct reports.
  • Bachelor's degree (BA, BS) in engineering or equivalent technical experience or certification required.
  • 3+ years of experience in a product management or development role working with SaaS application integrations; reading; understanding; and implementing APIs
  • Ability to manage expectations of key stakeholders (leadership, customers, prospects, development, and customer success)
  • Ability to drive engagement between customer and engineering and facilitate solutions
  • Ability and comfort with leading companywide demos of upcoming features and changes
  • Detailed oriented with strong organizational skills
  • Ability to learn quickly, be resourceful and to take the initiative

Reporting Relationship:
This position has no direct reports.


Keywords: AutoZone, Elk Grove , Technical Sales Engineer, Other , Elk Grove, California

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