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Pasona NA: Inside Sales -Japanese Bilingual-

Company: Pasona NA
Location: Elk Grove
Posted on: September 12, 2020

Job Description:

A Freight Forwarder / Logistics Company in Elk Grove Village, IL is looking for an Inside Sales at their office.Location: Elk Grove Village, ILSalary: 50KEmployment: Direct Hire; Full-time with benefit packageSUMMARY/OBJECTIVE:The successful candidate in this position will possess key skills and experience which include knowledge of international import ocean transportation. This position requires excellent organizational skills with the ability to multi-task along with the knowledge to produce accurate workflow in a fast-paced, high-pressure freight forwarding operations environment while positively contributing to the success of the team.QUALITIES:Ethical with sound judgementPossess a passion to help team membersDetail-orientedReliable, follows throughBalances team’s needs with goals of organizationOutstanding written, verbal, presentation and organization communication skillsESSENTIAL DUTIES AND RESPONSIBILITIES:The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities for this job at any time due to reasonable accommodations or other reasons.Perform tasks safelyEnsuring area housekeeping requirements are metAbiding by all rules and safety practicesMeeting established procedures and productivity, safety and quality standardsAttendance at assigned work facility is requiredInvestigating and planning the most appropriate route for a shipment, taking into account the nature of the goods, cost, transit time and securityNegotiating contracts, transportation and handling costsObtaining, checking and/or preparing all transportation documentation to meet customs and insurance requirements, packing specifications, and compliance with local and international regulationsLiaising with third parties to move goods (by road, rail, air or sea) in accordance with customer requirementsWork with the sales team to develop the territory, account and coverage plans for existing and new accounts.Assist sales team by identifying opportunities, generating interest, qualifying prospects, educating and promoting awareness and developing new sales leads.Develop and maintain functional knowledge of the products, services and operations offered and actively participate in product training sessions.Interact regularly with local management and develop close and cooperative working relationship with operational staff to ensure the customer’s needs are met.Work together with operations, sales and customer service to manage account needs and grow account sales.Work with other sales and operational staff in the U.S. to promote and gain new revenues for all product lines.Support sales staff in field on customer calls.Serve as the primary sales contact on day-to-day account penetration and retention needs.Conduct follow-up calls with the sales team and management to track lead follow-up and close.Develop and implement plans to maximize and leverage phone time, including pre-call planning, adhering to region or territory hours and metrics, and customizing scripts by product and service, market segments and prospect type.Develop relationships with selected clients and prospects in order to set appointments and expand the company's brand awareness by accurate need identification and solution positioning.Follow-up with new clients to ensure customer satisfaction with the service being performedRespond to all domestic and international quotes within the established and applicable time constraints.Maintain documentation and analysis for all quotes and specific customer activity including total quotes received, percent secured, pricing ranges and first time customer quotes.Prepare and maintain current and accurate tariffs, terms and conditions, and account profilesPrepare customer presentation and business review material.Coordinate and facilitate pick-up and transition to operations for closed business.Provide customized customer reports as requested.Support collections effort.Support the development and implementation of Standard Operating Procedures.Support the ZDS implantation process.Perform other duties as assigned.EDUCATIONAL AND EXPERIENCEREQUIREMENTS AND PREFERENCES:Excellent verbal and written communications skills requiredHigh school diploma / GEDMinimum 2-5 years operational freight forwarding experienceEffective, clear, and concise communication skillsDetail oriented with ability to solve problems independently as well as in a team environmentDemonstrated experience interacting, developing and maintaining customer relationshipsProven success in and improving quality, service, safety and client relationship in a fast-paced high-pressure settingProven competencies in Microsoft Office productsAbility to understand any and all safety requirements and regulationsAbility to pass all TSA background requirementsKnowledge of ISF filingAbility to work flexible hours according to business needs#pasonaxyzRecruiter: xdai@pasona.com

Keywords: Pasona NA, Elk Grove , Pasona NA: Inside Sales -Japanese Bilingual-, Other , Elk Grove, California

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