Customer Service Associate - Temporary
Company: Walgreens
Location: Elk Grove
Posted on: May 26, 2023
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Job Description:
Job Description:
Models and delivers a distinctive and delightful customer
experience.
Registers sales on assigned cash register, provides customers with
courteous, fair, friendly, and efficient checkout service.
Customer Experience
Engages customers and patients by greeting them and offering
assistance with products and services. Resolves customer issues and
answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team
members to deliver a distinctive and delightful customer
experience, including interpersonal habits (e.g., greeting, eye
contact, courtesy, etc.) and Walgreens service traits (e.g.,
offering help proactively, identifying needs, servicing until
satisfied, etc.).
Operations
Provides customers with courteous, friendly, fast, and efficient
service.
Recommends items for sale to customer and recommends trade-up
and/or companion items.
Registers customer purchases on assigned cash register, collects
cash and distributes change as requested; processes voids, returns,
rain checks, refunds, and exchanges as needed.
Keeps counters and shelves clean and well merchandised, takes
inventory, and maintains records. Checks in and prices merchandise
as required or as directed by store manager or communicated by the
shift leader.
Implements Company asset protection procedures to identify and
minimize profit loss.
Ensures compliance with state and local laws regarding regulated
products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal,
super structures, and sale merchandise. Completes resets and
revisions as directed.
Assists with separation of food items (e.g., raw foods from
pre-cooked) and product placement as specified by
policies/procedures (e.g., raw and frozen meats on bottom shelves).
For consumable items, assists in stock rotation, using the first
in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital
passport photo service, poster print and creative machine,
suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture
Care Plus, fills orders (pick items), delivers orders to customers
as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean,
neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains
respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.
Training & Personal Development
Job ID: 1173668BR
Title: Customer Service Associate - Temporary
Company Indicator: Walgreens
Employment Type: Flexible hours
Job Function: Retail
Full Store Address: 7299 LAGUNA BLVD,ELK GROVE,CA,95758
Full District Office Address: 7299 LAGUNA BLVD,ELK
GROVE,CA,95758-05059-05499-S
External Basic Qualifications:
Must be fluent in reading, writing, and speaking English. (Except
in Puerto Rico)
Requires willingness to work flexible schedule, including evenings
and weekend hours.
Preferred Qualifications:
Prefer six months of experience in a retail environment.
Prefer to have prior work experience with Walgreens.
The following information is applicable for San Francisco, CA
applicants: Pursuant to the San Francisco Fair Chance Ordinance, we
will consider for employment qualified applicants with arrest and
conviction records.
An Equal Opportunity Employer, including disability/veterans.
To see the salary for this position, click here: Pay Transparency
Customer Service Associate - Temporary
(https://jobs.walgreens.com/en/paycsat) .If you are applying on a
job board or unable to click on the link, please copy and paste
this URL into your browser
https://jobs.walgreens.com/en/paycsat
Shift: Various
Store: 05499-ELK GROVE CA
Keywords: Walgreens, Elk Grove , Customer Service Associate - Temporary, Hospitality & Tourism , Elk Grove, California
Click
here to apply!
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