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Hotel Security, Holiday Inn Express Elk Grove

Company: WS Management
Location: Elk Grove
Posted on: August 7, 2022

Job Description:

Job DescriptionThe Security Guard is responsible for providing an atmosphere of confidence and trust. The Security Guard maintains the safety and security of the hotel and its property while ensuring the care of the Guests and their personal possessions. The Security guard provides exceptional Guest services to every Guest and visitor of the hotel while upholding all policies and procedures.Hotel Security Responsibilities:

  • Spend the majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions.
  • Requires efficient communication skills using a two-way radio.
  • Maintain order in the hotel, dealing with the welfare of guests, assisting with door lock problems, coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner.
  • Handle undesired conduct, violations of hotel policy and civil laws as warranted for the security and safety of hotel guests, employees, patrons, and property.
  • Requires lifting and or carrying packages, luggage, wheelchairs, and/or other safety equipment.
  • Manage difficult/noisy guests following company procedures.
  • Remain aware of all potential security problems and report them to your Supervisor and/or GM following protocol.
  • Report any suspicious or unusual situations encountered while performing duties to Supervisor, GM or MOD.
  • Escort all unwelcome persons from the property in a safe manner, avoiding interruption of property operations.
  • Support other departments as needed with cleaning and maintenance support.
  • Follow all company safety and security policies and procedures.
  • Report any maintenance problems, safety hazards, accidents, or injuries.
  • Comply with quality assurance expectations and standards.
  • CPR certification is highly appreciated, but not requiredThe statements listed are intended to represent the key duties and level of work being performed. They are not intended to be a comprehensive list of all activities, duties, responsibilities or qualifications of the job. Activities, duties, and responsibilities are therefore subject to change and new ones may be assigned at any time, with or without notice. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.We are an equal opportunity and affirmative action employer and make employment decisions without regard to membership in any protected class. If I need any accommodation in order to do the activities, duties, and/or responsibilities listed in this job description, I understand that it is my responsibility to notify Human Resources of that need so that they can determine if a reasonable accommodation is possible. Those who are ineligible to work in the United States will not be considered.

Keywords: WS Management, Elk Grove , Hotel Security, Holiday Inn Express Elk Grove, Hospitality & Tourism , Elk Grove, California

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