Customer Service & Cashier

Company: Nissan Mazda Infiniti Elk Grove
Location: Elk Grove
Posted on: May 15, 2022

Job Description:

Job Description$15.00 - $16.00Schedule is Tuesday through Saturday 9:15am - 6:15pm with 1 hour lunch from 1pm - 2pm At Nissan, Mazda, Infiniti, Quick Lube Elk Grove, and Elk Grove Custom we pride ourselves on providing an award winning level of service. We are a local family owned business in operation since 2001. We employ passionate, motivated, honest team members with integrity that encompass our Expect More brand. If you are looking to join a successful, stable company with unmatched service, facility, reputation, pay plans, benefits and a work environment built to support our team through growth. Then, this might be the place for you.Benefits

• Medical, Dental and Vision insurance
• Available Supplemental Insurance
• 401K with Employer Contribution
• Paid Vacation
• Paid Sick Pay
• Six Paid Holidays for many job categories
• Tenure Recognition
• Free Car Washes / Vacuum
• Free Soda / Coffee
• Saturday Lunches
• Company Picnic & Holiday Party
• Employee of the Month Program
• Manufacture Recognition Programs
• Clean Safe Work Environment
• High Speed Internet / Wifi
• Latest Technology
• Helpful Supporting StaffResponsibilities
  • Calculate the customer's bill using the dealership's computer system
  • Receive cash, checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
  • Make change accurately and issue receipts to customers
  • Answer phones and direct consumer to the proper department and follow up in a timely manner
  • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
  • Operate switchboard telephone system
  • Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
  • Assist the managers with various clerical duties as needed
  • Be friendly, professional, courteous and efficient when working with all customers and employees
  • Familiarize yourself with department structures & internal procedures for assisting customers efficientlyQualifications
    • Experience with Microsoft Office suite is a plus
    • Available to work all Saturdays (Schedule is Tuesday - Saturday 9:15am - 6:15pm with 1 hour lunch from 1pm - 2pm)
    • Ability to communicate customers' interests needs and requests to management and sales personnel
    • Professional personal appearance
    • Clean driving recordWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Nissan Mazda Infiniti Elk Grove, Elk Grove , Customer Service & Cashier, Hospitality & Tourism , Elk Grove, California