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Support Engineer

Company: Infosys
Location: Elk Grove
Posted on: June 25, 2022

Job Description:

Infosys is seeking a Support Engineer with Redwood CPS job scheduling tool experience and will also assist in the development of guidelines and procedures for administration, maintenance and security best practices, create SOPs and other documentation, monitor infrastructure, anticipate problems and suggest solutions.

Required Qualifications:

  • Candidate must be located within commuting distance of Elk Grove, CA or be willing to relocate to the area. This position may require travel in the US.
  • Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • At least 4 years of Information Technology experience
  • At least 2 years of experience in Redwood CPS job schedule tool
  • Ability in process scheduling, automation and process monitoring
  • Excellent knowledge and experience in Job control functions
  • Knowledge of other job scheduling tools like Autosys, Tidal or Autosys is added advantage
  • Serves as the primary contact at onsite for the SAP Operations team
  • Excellent written and verbal skills.
  • Able to work independently and in a team-oriented environment.
  • Strong organizational skills.
  • Able to prioritize and multi-task.
  • Willing to work in Shifts -( Saturday through Tuesday) or (Saturday thru Wednesday )
  • "On-Call" rotation via X-Matters
  • Adhere to Work Instructions and SOP's
  • Able to travel to other client locations as needed.
  • Ability to interact effectively with all levels of Management
  • U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.
    Preferred Qualifications:
    • SAP Basis experience or exposure preferred.
    • Good in communication and in Client Interaction.
    • Have good knowledge on Redwood CPS Job scheduling tool
    • Some exposure and knowledge to SAP Basis Operations
      About Us
      Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation.

      With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

      To learn more about Infosys and see our ideas in action please visit us at www.Infosys.com

      EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin

Keywords: Infosys, Elk Grove , Support Engineer, Engineering , Elk Grove, California

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