Front Desk Receptionist
Company: American Psychiatric Centers
Location: Pleasanton
Posted on: February 21, 2026
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Job Description:
Job Description Job Description Job description: Position:
Full-Time Receptionist/Front Desk Location : Pleasanton, CA. On
site. Schedule : Monday – Friday, 8:30 AM – 5:00 PM PST
Compensation : $25/hour We are a well-established psychiatric
practice dedicated to providing exceptional mental health care. We
are seeking a professional and friendly Receptionist/Front Desk
Associate to join our team and serve as the first point of contact
for our patients. Key Responsibilities: Answer and direct phone
calls professionally Schedule and manage patient appointments Check
and return voicemails promptly Review, sort, and scan faxes to the
appropriate providers Manage answering service messages and ensure
timely follow-up Scan documents, medical records, and lab results
into patient charts Send Zoom links to doctors and patients for
telehealth appointments Conduct insurance verifications via portal
and phone (temporary role) Process patient payments (credit card,
checks, cash) Register new patient demographic information
accurately Call patients to collect copays and remind them of
required intake forms Follow up with new patient referrals Check
patients in and out for their appointments Provide administrative
support to assigned doctors Qualifications: Minimum 2 years of
customer service or front desk experience Experience in a medical
or mental health setting is a plus Strong communication and
organizational skills Ability to multitask in a fast-paced
environment Professional and compassionate demeanor when
interacting with patients If you are a detail-oriented and
customer-focused professional looking to join a compassionate team,
we encourage you to apply! We are an Equal Opportunity Employer.
Job Type: Full-time Work Location: In person
Keywords: American Psychiatric Centers, Elk Grove , Front Desk Receptionist, Administration, Clerical , Pleasanton, California
