Manager, A/V

Company: Ripple
Location: San Francisco
Posted on: June 1, 2025

Job Description:

Please note this is for San Francisco, CA, United States. You only need toapply to one location if there are multiple listed for the job.Apply NowAt Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.The work:Are you passionate about improving collaboration and driving efficiency through groundbreaking audiovisual technology? Ripple has an opening for you as the Manager, A/V Collaboration Engineer!As the Manager of A/V Collaboration Engineering at Ripple, you will play a vital role in crafting the way our employees collaborate and communicate across different locations. From designing and implementing innovative audiovisual solutions to solving and maintaining existing systems, you'll be the driving force behind crafting immersive and flawless meeting experiences. With your passion for groundbreaking technology, you'll work alongside dedicated professionals, using your technical expertise to optimize collaboration tools and systems.Join us in our San Francisco office, working with the Director of IT, and be part of a team that enables efficiency and empowers employees to reach new heights of success!What you'll do:

• Develop and implement a global AV strategy in line with Ripple's changing requirements. Focus on scalability, reliability, security, and user experience in hybrid work settings.
• Team Leadership and Mentorship: Leading, mentoring, and managing a team of A/V professionals, fostering a culture of excellence, collaboration, and continuous improvement.
• Complex AV Systems Design and Implementation: You will architect, design, document, and oversee the implementation of advanced AV solutions for conference rooms, meeting spaces, and collaboration hubs, integrating with existing IT infrastructure.
• Vendor Management and Procurement: Handling relationships with AV vendors, negotiating contracts, and supervising the procurement of AV equipment and services for cost-effectiveness and quality.
• Event Technology Leadership: Provide strategic and technical leadership for high-profile internal events, ensuring flawless execution of audiovisual components for both on-site and virtual audiences.
• Integration with Core Platforms: Ensure seamless integration of AV systems with core collaboration platforms such as Neat, Zoom (Rooms, Webinars, Phone), RingCentral, Google Workspace, and other relevant technologies.
• Budget Management: Develop and manage the AV budget, ensuring responsible allocation of resources and ROI.
• Project Management: Lead and manage complex AV projects from inception to completion, including defining scope, timelines, resources, and communication plans.
• Problem Resolution: Serve as the ultimate point for complex AV issues, providing expert-level troubleshooting and strategic solutions.
• Collaboration with Workplace and IT Teams: Work closely with Workplace Services, IT, and Internal Comms teams to ensure cohesive and integrated technology solutions.
• Documentation and Training: Manage the establishment and upkeep of detailed AV system documentation, training materials, and knowledge bases for both the AV team and end-users.What you'll bring:
  • Bachelor's degree in Audio Engineering, Information Technology, or equivalent experience.
  • 5+ years of progressive experience in audiovisual systems design, integration, and support, with at least 3+ years in a leadership or senior technical role.
  • Deep technical expertise in complex AV systems, including advanced A/V equipment (e.g., Biamp, Tricasters, Dante), video processing and distribution, control systems (e.g., Crestron, Extron), and unified communications technologies.
  • Expert-level knowledge of and experience with Zoom (Rooms, Webinars, Phone) administration, configuration, and troubleshooting at an enterprise scale.
  • Strong understanding of network infrastructure and its impact on AV systems performance.
  • Outstanding interpersonal skills to foster effective communication across verious cross-functional teams.
  • Demonstrated ability to lead and mentor technical teams, fostering a collaborative and high-performing environment.
  • Exceptional project management skills with a proven track record of successfully delivering complex AV projects on time and within budget.
  • Proficiency with project management and ticketing systems (e.g., Jira, Confluence, Asana, Freshservice).
  • Experience with conducting detailed site surveys and developing comprehensive AV design documentation (drawings, schematics, BOMs).
  • CTS (Certified Technology Specialist) certification or higher is highly preferred.
  • Experience in a high-growth technology company is a plus.For positions that will be based in CA, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant's experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.CA Annual Base Salary Range$144,000 - $161,999 USDWHO WE ARE:Do Your Best Work
    • The opportunity to build in a fast-paced start-up environment with experienced industry leaders
    • A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
    • Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
    • In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
    • Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
    • We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!Take Control of Your Finances
      • Competitive salary, bonuses, and equity
      • Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
      • Employee giving matchTake Care of Yourself
        • R&R days so you can rest and recharge
        • Generous wellness reimbursement and weekly onsite & virtual programming
        • Generous vacation policy - work with your manager to take time off when you need it
        • Industry-leading parental leave policies. Family planning benefits.
        • Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun eventsBenefits listed above are for full-time employees.Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
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Keywords: Ripple, Elk Grove , Manager, A/V, Accounting, Auditing , San Francisco, California